PRIVACY POLICY

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

DELIVERY POLICY

Upon receipt of your order, the services will be performed to you under the terms applicable to the services that you purchased. The nature of the services you purchased and the date of your purchase may impact the timing of the performance of the services. The services will be deemed to be successfully delivered to you upon the performance of the services. Contract terms will determine if full, partial, or no refund is due to you should the contract be cancelled before delivery of services as well as how the contract may be cancelled. Kindly check our refund policy to get more info.

REFUND POLICY

FOR AUTHORS: If you are not 100% satisfied with your registration, you can withdraw your paper within 7 days for a full refund, within 90 days from the registration date, we will fully refund the cost of your registration. A refund of the registration fee will not be applicable once the conference has been conducted/concluded. A refund of the registration fee will not be applicable if an author failed to fulfil conference policies and standards as per the conference acceptance agreement.

FOR CONFERENCE ORGANIZERS: It is of high importance to read our refund policy to the end before you purchase any of our services. “Technology Fist” is committed to your satisfaction. If you have purchased any digital product(s)/service(s) from Technology Fist and are unhappy with the product/service received/accomplished, our team will do the required amendments to your product/accomplished service according to the terms of service/contract. But unfortunately, you will not be eligible for any refund after we deliver the product/service. The Product/service items are non-returnable as stated at the time of purchase/contract. These include but are not limited to :

• Strategic planning of conference scope, location, and dates • Website hosting, development, and maintenance matters • CFP designing, publicity via emails & social media • Certificate designing and distribution • Paper submission portal management • Other portals management • Support in review and scrutiny process of papers • Correspondence with authors, invitation letters and invoices, preparation & distribution• Technical support to conference organizers for publication and indexing matters • Conference program preparation and management • Technical support to conference organizers for post-conference publication and indexing matters • Proceedings preparation as per indexing requirements • Technical support to conference organizers in handling and management of portals. • Support in the arrangement of professional online meetings/conferences platform and team, laptops, software and tools, other required technical equipment, backup systems etc. (in case of the virtual event) • Exhibition and sponsors management • Facilitation in finance management (i.e. collection of funds from authors, invoices handing and manage financial expenditures & payment liabilities)• Virtual event arrangement matters.

Technology Fist is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Technology Fist at info@techfist.org for any questions related to our policy, or simply to let us know how we can help.

FAQs

1. What services do you offer?

We offer a comprehensive range of technical and IT services tailored to meet diverse needs. Technology Fist is a team of seasoned professionals with extensive experience and exceptional expertise in both management and technology. Our in-depth knowledge of conference and journal workflows makes us an ideal partner for delivering high-quality IT and software solutions, ensuring seamless operations and superior outcomes.

Beyond academic and publishing support, our capabilities extend to the development and management of school systems, hospital management platforms, property portals, jobs and news portals, mobile applications, and full-featured e-commerce solutions.

Our previous projects—both local and international—have consistently received excellent ratings, reflecting our commitment to quality, reliability, and client satisfaction. We are fully equipped and ready to support the success of your conferences, journals, and beyond.

2. How can your services benefit my business or conference?

Technology Fist is a skilled team of professionals with years of experience in IT and management services. With a strong grasp of conference and journal processes, we offer reliable, high-quality software solutions that enhance efficiency and ensure smooth execution. Our work, both in local and international projects, has been consistently praised for its excellence and impact. Backed by a proven track record, we are ready to develop/support your portals, conferences, journals, and broader digital initiatives with confidence and precision.

3. Do you offer customized solutions based on business or conference needs?

Yes, we customize our services to align with your specific needs. Clients are welcome to select from our range of offerings based on our areas of expertise.

4. How secure are your technical solutions?

Security is our top priority. We implement the latest authentication standards and compliance-driven protocols to protect your data and financial transactions. Our experts continuously monitor and update security measures to stay ahead of potential threats.

5. How can I get started with your services?

Getting started is simple! Contact us through our website, email, or phone, and our team will schedule a consultation to understand your needs. We will then develop a customized plan to provide you with the best technical and financial solutions.

6. Who is providing the service—your company or the original service provider?

We provide services either on behalf of the original service provider or conference organizers, or as a collaborating partner in certain cases. While we handle service execution, all policies, terms, and conditions are defined by us in alignment with the original service provider’s requirements.

7. How do I contact support if I face any issues?

For any service-related concerns, you can contact our customer support team directly. However, for contractual, billing, or policy-related inquiries, you may reach out to Original Service Provider.

8. Is there any difference in quality when services are provided by a third party?

No, the quality remains the same. We adhere to the standards requirements by Original Service Provider and ensure that all services meet their guidelines and expectations.

9. How is my data handled, and who is responsible for data security?

We follow strict data protection protocols to ensure your information remains secure, and we operate in compliance with required regulations.

10. Can I request modifications or additional services?

Any modifications or additional service requests must comply with the policies of Technology Fist or the original service provider. Please review the terms or contact us to confirm whether adjustments are permissible.